This document presents a glossary of key terms in 20 languages. All of the terms included in this glossary are taken from Agency thematic and project work.
 
The original 2003 edition of the glossary was prepared by the Agency with the contribution of the Agency Representative Board members, National Co-ordinators and the country Documentalists working within the SEN-IST-NET project. It was published with the support of the European Commission, DG Information Society Technologies.

This revised and extended version has been prepared in co-operation with Agency Representative Board Members and National Co-ordinators as well as thematic project experts. The production of this glossary has been supported by the DG Education, Training, Culture and Multilingualism of the European Commission: http://europa.eu.int/comm/dgs/education_culture/index_en.htm

(Download of word and pdf version)