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Voices into Action (VIA) Toolkit

A digital resource supporting learner and family participation in educational decision-making

Children's and families' rights

Scroll down for an overview of key international and EU policy documents about the rights and voices of children, people with disabilities and families.

International policy literature recognises the importance of listening to the voices of children and families. In 1989, policy began to move from making decisions about children, to supporting their ability to form and express views and contribute to decisions. This is now seen as one of a child’s fundamental rights. 

Policy has also emphasised parents’, caregivers’ and families’ roles in defending children’s rights. Families are fundamental actors in developing and affirming young learners’ voices in educational matters. They play integral roles in listening to, respecting, supporting and conveying learner voices.

Key findings from international policy literature

The VIA review of international policy literature concerning children’s and families’ rights led to a few key findings: 

  • The right of children to be heard and considered in matters affecting them extends to all children. 

  • It has taken over 30 years of policy work and improvement of school practices to move from recognising children as having agency to their effective enjoyment of this right. 

  • When parents and families are involved, it is important to ensure the child’s ‘best interests’ is their main focus. 

  • Families and children have the right to receive help, guidance and support from organisations and institutions in their communities. 

  • Policy alignment and collaboration among stakeholders are pivotal to ensure the rights of children, parents and families. 

  • Countries must commit to systematising and developing effective processes for learner and family participation and interaction.

The following table provides an overview of key international and EU policy documents covering the rights and voices of children, people with disabilities and families.
21 Documents
Organisation and year
Policy document
What it means for learners, people with disabilities and/or families
United Nations, 1989
Convention on the Rights of the Child
Recognises children as individuals and agents of social change and as a group entitled to protection.

Recognises and respects parents’ voices when in line with the child’s best interests.
European Union, 2000
Charter of Fundamental Rights of the European Union
Article 24 states children’s right of expression on ‘matters which concern them in accordance with their age and maturity’.

Defends parents’ rights to ensure their children’s education and teaching conform with their religion, philosophy and pedagogy, in accordance with national laws.
United Nations, 2006
Convention on the Rights of Persons with Disabilities
Promotes and protects people with disabilities and ensures they fully and equally enjoy all human rights and fundamental freedoms with respect and dignity.
United Nations Committee on the Rights of the Child, 2009
General comment No. 12 (2009): The right of the child to be heard
Indicates that children’s views may add relevant perspectives and experience, and should be considered in decision-making, policy-making and the preparation and evaluation of laws and/or measures.

Underscores parents’ role in guiding and giving space to children’s right of expression. Emphasises the importance of informing, guiding and supporting parents to assist and nurture children’s growth, development and learning.
Council of Europe, 2011
Recommendation on children’s rights and social services friendly to children and families
Highlights the importance of partnership between children, parents and social services in improving awareness and collaboration, fostering participation and empowering children’s and parents’ voices.
European Commission, 2011
Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions: An EU Agenda for the Rights of the Child
Sets out the need to listen to children and enable their participation in decision-making that affects them.
Council of Europe, 2012
Recommendation on the participation of children and young people under the age of 18
Calls on countries to ensure the protection of children’s rights and the opportunity for children to participate in decisions that affect their lives.

Highlights parents’ and caregivers’ primary responsibility for their child’s upbringing and development. Emphasises their fundamental role in affirming and nurturing the child’s right to participate.
United Nations Committee on the Rights of the Child, 2013
General Comment No. 14 (2013) on the right of the child to have his or her best interests taken as a primary consideration
Strengthens the understanding and application of children’s right to have their best interests assessed and considered. Seeks to promote a change in attitudes leading to the full respect of children as rights holders. The Committee expects that this general comment will guide decisions by all those concerned with children, including parents and caregivers.
European Commission, 2013
Commission recommendation of 20 February 2013 – Investing in Children: Breaking the Cycle of Disadvantage
Guides countries on how to tackle child poverty and social exclusion through measures such as ensuring access to quality services, supporting parental participation in the labour market and giving children the right to participate in decision-making.
Resources related to the rights of learners and families
  • United Nations Sustainable Development Goal 4: To ensure inclusive and equitable quality education and promote lifelong learning opportunities for all 

  • Child Rights Education Toolkit (UNICEF): This toolkit provides guidance for practitioners working on child rights education in formal learning environments (early childhood education, primary and secondary schools) 

  • Resources and research on the Convention on the Rights of the Child, including materials for learners, teachers, businesses, organisations and governments (UNICEF)