… refers to the ease of use of information and communication technologies (ICTs), such as the Internet, by people with disability. Web sites need to be developed so that disabled users can access the information. For example:
- for people who are blind, web sites need to be able to be interpreted by programmes which read text aloud and describe any visual images;
- for people who have low vision, web pages need adjustable sized fonts and sharply contrasting colours; and
- for people who are deaf or hard of hearing, audio content should be accompanied by text versions of the dialogue. Sign language video can also help make audio content more accessible.
Internationally, the Web Content Accessibility Guidelines, prepared by the World Wide Web Consortium (W3C) provide standards for web accessibility (World Health Organization, 2013).