There is a diverse range of resources available from across the world - produced by organisations, agencies, voluntary sector and industry - that support the development of policy and practice. The following are intended as examples only and are by no means exhaustive.

The three links below lead to lists of organisations working with ICT in different ways. A number of resources from each organisation are provided, but users are advised to search the websites listed for new resources as they become available, as well as look are the archive or publications or other resources. Some organisations also provide newsletters, or use social media enable users to keep up to date with their work.


International Organisations


UNESCO’s educational objectives are to support the achievement of Education for All (EFA); to provide global and regional leadership in education; to strengthen education systems worldwide from early childhood to the adult years; to respond to contemporary global challenges through education. As the only United Nations agency with a mandate to cover all aspects of education, UNESCO’s work encompasses educational development from pre-school through to higher education, including technical and vocational education and training, non-formal education and literacy. 

Key publications from UNESCO include:

UNESCO - Knowledge Societies Division (KSD)

The Knowledge Societies Division (KSD), within the Communication and Information Sector of UNESCO, is responsible for the coordination of UNESCO’s overall contribution to the follow-up to the World Summit on the Information Society (WSIS). 

Key publications from UNESCO KSD include:


The UNESCO Institute for Information Technologies in Education (IITE), based in Moscow, specialises in information exchange, research and training on the integration of ICT in education. 

Key publications from UNESCO IITE include:

UNESCO – Bangkok

As Regional Bureau for Education, UNESCO Bangkok provides strategic expertise, advisory, monitoring and evaluation functions to Member States, other UNESCO Field Offices and UN Country Teams in the area of Education. It publishes a wide range of resources on inclusive education on policy and practice including the use of technology.

Key publications from UNESCO Bangkok include:

WHO – World Health Organisation

The WHO publishes advice on guidance of disability issues, including technical guidance on assistive technologies/devices and e-accessibility.  They are providing assistance for the development of national policies and programmes on assistive devices and technologies with a focus on human resource development and creating a database on availability of appropriate assistive devices and technologies

Key publications from WHO include:

ITU (International Telecommunication Union)

ITU is the United Nations specialised agency for information and communication technologies – ICTs. It is unique among UN agencies in having both public and private sector membership. In addition to 193 Member States, ITU membership includes ICT regulators, leading academic institutions and some 700 private companies. They allocate global radio spectrum and satellite orbits, develop the technical standards that ensure networks and technologies seamlessly interconnect, and strive to improve access to ICTs to underserved communities worldwide.

Key publications from ITU include:

G3ict - Global Initiative for Inclusive Information and Communication Technologies

G3ict is an Advocacy Initiative of the UN GAID, the United Nations Global Alliance for ICT and Development, launched in December 2006 in cooperation with the Secretariat for the Convention on the Rights of Persons with Disabilities at UN DESA. Its mission is to facilitate and support the implementation of the dispositions of the Convention on the Rights of Persons with Disabilities on the accessibility of Information Communication Technologies (ICTs) and assistive technologies. G3ict relies on an international network of ICT accessibility experts to develop and promote good practices, technical resources and benchmarks for ICT accessibility advocates around the world.

Key publications from G3ict include:

Organization for Economic Co-operation and Development (OECD)

The mission of the OECD is to promote policies that will improve the economic and social well-being of people around the world. Probably best known in education circles for their international studies on standards and achievements of learners, the OECD publishes reports and statistics that also examine disadvantage, underachievement, and inclusion issues. Some of these include aspects of the use of technology.

Key publications from OECD include:


European Organisations

European Commission 

Key publications from the European Commission on the topics of ICT and inclusion include:

European Schoolnet (EUN)

EUN is the network of 30 European Ministries of Education, based in Brussels. As a not-for-profit organisation, we aim to bring innovation in teaching and learning to our key stakeholders: Ministries of Education, schools, teachers, researchers, and industry partners.  European Schoolnet provides both Ministries and schools with: information and services relating to the innovative use of educational technology; outreach campaigns on specific educational topics such as maths, science and technology; and research activities.

Key publications from EUN include:

EU Joint Research Centre (Information Society Unit)

The Information Society Unit of the Joint Research Centre provides information, publications and details of events on a range of e-inclusion topics, including Inclusion & Cultural Diversity, and Learning and Skills. 

Key publications from EU Joint Research Centre include:


The Eurydice Network provides information on and analyses of European education systems and policies. As from 2013 it consists of 40 national units based in all 36 countries participating in the EU's Lifelong Learning programme. It is co-ordinated and managed by the EU Education, Audiovisual and Culture Executive Agency in Brussels, which drafts its studies and provides a range of online resources

Key publications from Eurydice include:


Professional Organisations  


As well as producing technology Microsoft also support a range of research projects and practitioner networks and provide advice on accessibility. Microsoft provides professional development to government policymakers, school leaders, and educators around the world to take new approaches to teaching and learning, using technology to help students develop 21st century skills. 

Key publications from Microsoft include:

SMART Inclusion wiki

SMART inclusion is a glog providing information on the integration of interactive white boards and other mainstream technology with assistive technology for use during whole and small group instruction in all educational settings.

Access for All

Access for All is a group of professionals from all over Europe that have worked for many years in the field on disability, with focus towards full inclusion of people with disabilities. Access For All aims at highlighting a variety of projects, initiatives, events, etc. that place people with disabilities, older people as well as other people at risk of being excluded at the centre, thus aiming to let them become full citizens that can enjoy every service, event, PC application, etc. like everyone else.

CORE Ten Trends

Each year, CORE Education put together and publish CORE's prognosis on what are the coming ten major ICT trends that will make an impact upon education in New Zealand (and other parts of the world) in the coming year. Each theme is a trend in eLearning that is likely to have impact on how educational organisations interact with eLearning technologies and practices.



information and communication technology

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