Assistive technology should only be used when universally-designed technology is insufficient to meet all users’ needs.

A user-centred approach to technology design that embraces universal design can avoid drawbacks like poor usability, high costs or a lack of information technology support. 

Technologies like artificial intelligence (AI), virtual and augmented reality may considerably influence inclusive digital education in the future. Therefore, research into their use, effectiveness, accessibility, benefits and risks is important. AI technology’s personalisation and adaptation opportunities may be key to achieve a universal design and use for educational tools.

More information on Inclusive Digital Education is available in the Inclusive Digital Education report and the associated Policy Brief.

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