This area contains Multimedia materials including key messages, Agency presentations and links to videos from the Agency YouTube channel.


Assistive technology should only be used when universally-designed technology is insufficient to meet all users’ needs.
Inclusive education is often interpreted as being specifically aimed at learners with disability and/or special needs, instead of catering for all learners, with all of their diverse and individual needs, by identifying and removing barriers to learning.
Build capacity for meaningful participation of and active listening to learners and families in educational decision-making.
The COVID-19 pandemic showed that digital and inclusive education promote greater system resilience. Organisations that had prepared for inclusive digital education before COVID-19 seemed to fare better in the crisis.
Use a wide range of models, approaches and resources to enable all to participate meaningfully in educational decision-making.

Infographic: Voices into Action

screenshot of the VIA infographic

This infographic, available in all Agency languages, was developed as part of the Voices into Action (VIA) activity. It presents the VIA Framework for Meaningful Participation in Inclusive Education. Policy-makers, school leaders, teachers and other stakeholders can use the framework to encourage meaningful participation of learners and families in educational decision‑making across all education levels.

Vulnerability to exclusion in digital education can be associated with learning-related phenomena that are strongly linked to (societal) system mechanisms.
Most countries still use a categorical approach underpinned by a medical model within special needs education, that considers learners as having deficits that require compensatory measures in provision.

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